FAQs

I am having problems downloading the live chart and news on the platform, what do i do?

There are 2 reasons for this!

1) You do not have JavaScript installed on your computer. To install JavaScript, go to… http://www.java.com/en/download/manual.jsp and click the download button. By doing this you will be able to now see the live charts provided on the platform.

2) This challenge occurs due to your Firewall or Anti-Virus settings. It is recommended, that to allow this content to download onto your computer screen that you minimize your security settings on your virus protection software.